F.A.Q.

1) How can I connect to the online eshop bookstoys.gr?

Clicking the "Login" button at the top right of the screen (below the cart icon) and typing in your email and password.

2) Will I have access to my order history?

Of course. As a registered user you can keep track of your order history, place your own orders and keep track of your orders.

3) What if I forgot my password?

If you forgot your password, enter your email in the field and click the Send Password Reset Link button.

Enter the email address you used to sign up. You will receive a temporary link to reset your password.

4) How can I correct my details or add another shipping address?

Once you log in to your account, you will be taken to a page with your account details. Otherwise click on your name - in place of the button that read Login.

On this page you will find all the information of your account.

By clicking on the button " Information " you will find your personal information (name and email - here you can also change your password, if you wish)

By clicking on the button " Addresses" you will see all the saved addresses.
Pressing the" update "button on an existing address will take you to a page where you can modify the individual items.

Pressing the button " Create new address" you can enter a new address.


Clicking the " Order History " button can view your orders.


By clicking on the " Wishlist " button you can see the products you have added to your wishlist.

5) Do I have to log in to place products in my cart?

No you can place the products in the cart without logging in (as a visitor).

The moment you leave our site this data will kept (for some time) on your computer, as long as the acceptance of cookies is enabled.

6) Do I have to have an account to complete an order?

No account creation required.

You can place your order as a guest.

Again, you need to enter some details (name, email, address, mobile phone) to know where we will ship the products.

7) How is the cost of shipping within Greece calculated?

For orders over 40 € that are sent throughout Greece, the shipment is FREE and for payment by credit card and cash on delivery.

For orders under € 40, shipping costs are charged € 3.50 for payment by credit or debit card & deposit in a bank account or € 5.50 for cash on delivery (€ 3.5 + € 2 cash on delivery costs ).

In nearby areas of the store in Thessaloniki (Evosmos, Ampelokipi, Menemeni, Stavroupoli and Polichni), in orders over 15 €, we bring them to you for FREE at your place (by arrangement).

8) How is the cost of shipping to Cyprus calculated?

In Cyprus the shipping costs are 10 € and the delivery time is 7-10 working days.

9) Can I pick up products from the store?

The collection from our bookstore in Thessaloniki is free of charge. Shipping costs.

Products can be stored for up to 2 working days.

In case you do not receive them within 2 days - the order is automatically canceled.